Find here the legal policies that regulate the use of our services, ensuring transparency and security in all our operations.
By accessing this website or any other digital channel operated by Pagos y Servicios S.A. including applications or apps, social networks and any other digital channel used to provide services, communicate or sell through a computer, tablet, mobile phone or other similar device that is operated by Pagos y Servicios S.A. (hereinafter (the “Website”), you accept these Terms and Conditions of Use of Digital Channels and Website. If you are in a country whose regulatory provisions limit access to digital channels of the Website's features, please do not access the Website.
The purpose of the Website is to facilitate knowledge of the purchasing products and services offered and provided by Pagos y Servicios S.A.
The content of the Website, including its design, specifically developed software and programming codes, is the property of Pagos y Servicios S.A., so the copying, use, reproduction, distribution or any type of communication of the information contained in the Website is prohibited and must be authorized in writing by Pagos y Servicios S.A.
Pagos y Servicios S.A., reserves all rights to modify, limit or cancel access and content of the Website at any time, assuming no responsibility for its updating. In addition, Pagos y Servicios S.A., reserves the right to make changes to the configuration or presentation of the Website, and may make use of this power at any time and without prior notice.
Both access to the Website and the use of any information contained therein is the sole responsibility of the person who accesses or uses it, and Pagos y Servicios S.A. is not responsible for any consequence, damage or harm that may arise from accessing or using the information. Pagos y Serviços S.A. does not guarantee that the information, text, graphics, links or any other content on the Website is accurate or complete, especially, excluding any liability that may arise from commercial or other content and services of websites that can be linked electronically (link), directly or indirectly, through the Website. The fact that the Website refers to products, services, brands, trade names, manufacturers, suppliers and other elements that are owned or Dependent on third parties does not constitute sponsorship or recommendation of third parties by Pagos y Servicios S.A.
Pagos y Servicios S.A., does not assume any responsibility that may arise from the transmission of information between users over the Internet and does not assume any responsibility for technical problems or mechanical failures in computer equipment that occur during connection to the Internet, either through the Website or third-party websites. In the same way, Pagos y Servicios S.A., assumes responsibility derived from the transmission of computer viruses or derived from damage caused by third parties who, in an unauthorized manner, interact through the Website.
Pagos y Servicios S.A., is not obliged to review or respond to messages or information entered on the Website by users, so the user assumes responsibility for entering that information and at the same time such delivery implies their express authorization for its possible processing. Notwithstanding the foregoing.
Pagos y Servicios S.A., reserves the right to monitor the information entered as often as it discretionally determines, as well as to suppress any entry of information whose content is, by way of example but not limited to:
I. Illegal, immoral, defamatory, libelous, vulgar, obscene, ethnically or racially discriminatory, or any other material whose content incites behavior or conduct that may be considered illegal or against good morals, or may entail any type of responsibility.
II. Promotions or offers of any kind.
III. Messages recorded by the user, attributing their authorization to other people.
IV. Personal information (for example: telephone number, home address, account numbers, work history, etc.).
V. Messages registered by third parties who intend to impersonate spokespersons authorized by Pagos y Servicios S.A.
I SAW. messages through which private information or intellectual property is offered.
VII. Multiple messages placed by the same user; and/or
VIII. Any type of chain or serial messages.
The brands, notices, trade names and other intellectual property (indistinctly, the “Marks”) that appear on the Website are the exclusive property of Pagos y Servicios S.A. , or the legitimate owner of them who has authorized Pagos y Servicios S.A., to use them. Any use or exploitation of the Trademarks (including their use as “metatags” or “meta tags”), without the prior written consent of Pagos y Servicios S.A., or their legitimate owner, is strictly prohibited. The design and content of the Website, as well as any software or computer program contained therein, is duly protected before the competent authorities and records, so it is strictly prohibited, including but not limited to: modifying, copying, distributing, transmitting, deploying, publishing, editing, selling or in any way exploiting the design and content of the Website for commercial or private purposes.
Any information collected through this Website may only be transferred and/or shared to any company or organization other than Pagos y Servicios S.A., with the intention of being used to satisfy and provide other services or requirements beyond the requested service. For more information regarding the measures that Pagos y Servicios S.A. uses to have high standards of information security, see our Privacy Notice. The Website is developed and managed by Pagos y Servicios S.A., whose offices are located at the following addresses: www.bcipagos.cl.
Cookies and Web Beacons are small files that a website or application can download and store on your mobile device or computer, including your internet browser, and that can monitor your behavior on the network. The Cookies and/or Web Beacons on the Website store information that allows you to identify and save your personal preferences for operational, technical and security reasons and to provide you with a better browsing experience, most of these files being necessary for the proper and proper functioning of the Website.
Pagos y Servicios S.A. informs you, through these Terms and Conditions of Use of Digital Channels and Website, about your use of Cookies and/or Web Beacons so that you have full control and decision over the information you provide to the Website, either automatically (just by entering the Website) or manually (when you enter the information yourself).
Below are the definitions corresponding to the concepts of Cookie and Web Beacon, in order to better understand their use and operation.
Cookie definition: It is a data file that is stored on the hard drive of the user's computer or mobile device when browsing a specific website, which allows information to be exchanged between that site and the user's browser. The collected user information may reveal session identification, authentication or user preferences, as well as any information stored in the user's browser. Web Beacon definition: Visible or hidden image inserted within a website or email, which is used to monitor user behavior in these media. Through these web tracking mechanisms, information such as the source IP address, browser used, operating system, time the page was accessed, and in the case of email, the association of previous data with the recipient of the email can be obtained.
Pagos y Servicios S.A. operates different types of Cookies and/or Web Beacons, which are presented below:
1. Essential Cookies and/or Web Beacons: these cookies are necessary for the basic performance of the Website, they enable the authentication and validation system in a secure way, as well as fraud prevention functions.
2. Complementary Cookies and/or Web Beacons: these Cookies and/or Web Beacons enable additional functionalities to define preferences previously applied by the user.
3. Performance Cookies and/or Web Beacons: These Cookies and/or Web Beacons keep track of the most visited segments, as well as the use of the Website and its links. This allows Pagos y Servicios S.A. to identify a possible problem during the use of the site and to solve it in an expeditious manner.
4. Marketing Cookies and/or Web Beacons: these Cookies and/or Web Beacons ensure that the user receives relevant information about exclusive benefits and promotions from Pagos y Serviços S.A. Cookies and/or Web Beacons from Associates: these Cookies and/or Web Beacons are defined in your browser as a reference to help provide the user with relevant information online by our partner marketing agencies; these Cookies and/or Web Beacons are part of a profile about your content preferences when you are connected online.
Consider that Pagos y Servicios S.A. maintains relationships with carefully selected associates and continuously monitors that the benefits and marketing content offered is of interest to you.
Recommendation: When accessing other Internet sites that do not belong to Pagos y Serviços S.A. from the Website, please consult the privacy notices and cookie policies of those sites, as Pagos y Servicios S.A. is not responsible for privacy practices outside the Website.
The content of the Website, including its design, specifically developed software and programming codes, is the property of Pagos y Servicios S.A., so the copying, use, reproduction, distribution or any type of communication of the information contained in the Website is prohibited and must be authorized in writing by Pagos y Servicios S.A.
Pagos y Servicios S.A., reserves all rights to modify, limit or cancel access and content of the Website at any time, assuming no responsibility for its updating. In addition, Pagos y Servicios S.A., reserves the right to make changes to the configuration or presentation of the Website, and may make use of this power at any time and without prior notice.
By accessing the Website, you expressly submit to the competent laws and courts of the Republic of Chile, renouncing any other jurisdiction that for any reason may apply to you.
The access and use of the Website is subject exclusively to the applicable provisions of Chilean legislation.